Updated on 4/2/2025

At RackedWood.com ("we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. By using RackedWood.com, you agree to the practices described in this policy.

1. Information We Collect
We may collect the following types of personal information:

Direct identifiers: Name, email address, phone number, mailing address.

Indirect identifiers: IP addresses, browser type, device information, and browsing activity.

Payment information: Credit card details or other payment data (if applicable).

Cookies and tracking technologies: Data about your interaction with our website.

2. How We Collect Your Information
We collect personal data through:

Forms you fill out on our website (e.g., contact forms, account creation).

Cookies and similar technologies that track user behavior and preferences.

Payment processing systems during transactions.

3. Why We Collect Your Information
We collect personal data for the following purposes:

To provide and improve our services.

To process transactions securely.

To personalize your experience on our website.

To send promotional offers or updates (with your consent).

To comply with legal obligations.

4. How We Use Your Information
Your information may be used to:

Fulfill orders and provide customer support.

Improve website functionality and user experience.

Conduct analytics for business insights.

Send marketing communications (if opted-in).

5. Sharing Your Information
We do not sell your personal data. However, we may share it with:

Third-party service providers (e.g., payment processors, marketing agencies) to perform services on our behalf.

Legal authorities if required by law or to protect our rights and property.

If data is transferred internationally, we ensure compliance with applicable privacy regulations such as GDPR.

6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.

8. Security Measures
We implement industry-standard security protocols to protect your personal data from unauthorized access, disclosure, or alteration.

9. Your Rights
Depending on your location, you may have the following rights:

Access your personal data and request corrections or deletions.

Withdraw consent for data processing at any time.

Opt-out of receiving marketing communications.

To exercise these rights, please contact us using the details below.

10. Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the "Last Updated" date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Orders@rackedwood.com

(912) 299-2202